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IT Operations Analytics | In-Depth Guide

IT operations analytics is a central part of how we make sense of complex, busy internal IT processes. Honestly, the role of the IT team has never been as varied or mission-critical as it is today. With rapidly changing technology, growing demand for digital solutions, emerging threats and risks, and ever-increasing budgetary pressures, it’s absolutely vital that we know exactly what’s going on across our entire organization’s IT. This means first gaining insight into how our IT processes work in practice and secondly assessing how these perform in terms of contributing to our wider operational efficiency and effectiveness.

Ronan McQuillan

Jun 23, 2023

Digital Transformation UX | In-Depth Guide

Far too often, user experiences are an afterthought when businesses digitalize processes. It’s easy to fall into the trap of focusing too much on shiny new tools and forgetting about human users. Today we’re exploring why your digital transformation UX is vital to creating streamlined, effective internal processes that actually drive real-world value. See, it’s not inevitable that your digital transformation projects will bring results. Even the most technically sophisticated solution in the world isn’t going to do you much good if it’s not built to provide value to actual customers and colleagues.

Ronan McQuillan

Jun 16, 2023

How to Implement Agile in Operations

Understanding how to implement Agile in operations teams is one of the most valuable skills for any modern organization. Once upon a time, Agile was more or less exclusively a software development methodology. Nowadays, it’s quickly becoming the norm across all kinds of teams and departments. In particular, IT and operations teams are increasingly turning to Agile to take advantage of quicker turnaround times, lower overheads, and enhanced ability to meet real-world business challenges - among plenty of other benefits.

Ronan McQuillan

Jun 12, 2023

IT Operations (IT Ops) | In-Depth Guide

The IT operations team are the unsung heroes of just about every medium to large organization. Indeed, the reality is that - without effective IT ops - it’s unlikely that your wider team will ever reach its potential. Actually, the chances are that you’ll quickly find yourself struggling to keep up with your competitors. Today, we’re delving into everything you need to know at a practical level. We’ll cover all of the important theory around what IT operations involves, what it achieves, who is responsible, and how it’s managed.

Ronan McQuillan

Jun 12, 2023

What is Agile Digital Transformation?

Agile digital transformation is a key part of the way modern businesses achieve optimal efficiency, productivity, and cost-effectiveness within internal processes. Indeed, applying the Agile methodology to transformation is kind of an obvious fit. As we’ll see today, Agile is a versatile, effective way to reach our transformation goals - and ensure that we actually provide business value in doing so. This last point is critical. The reality is that a huge proportion of transformation projects miss deadlines, go over budget, or simply fail to achieve what they set out to do.

Ronan McQuillan

Jun 2, 2023

Application Transformation | 4 Strategies

Application transformation is one of the most ubiquitous tasks for IT teams in large organizations. The unfortunate reality for many enterprises is that old, outdated software makes up a huge proportion of their internal tool base. This creates a huge number of technical and operational challenges. Chief among these is the fact that your internal processes are based around tools that aren’t up to modern standards. In turn, this hampers your processes’ efficiency, security, productivity, accuracy, and ultimately profitability.

Ronan McQuillan

May 12, 2023

Build a Digital Enablement Strategy in 5 Steps

Digital enablement has been a bit of a buzzphrase for quite a while now. The only trouble is that it can be a bit of a challenge to understand what anyone actually means by this. See, there’s a lot of chatter out there but a lot of it is fairly nebulous. As in, there’s a lot of fluff and not a lot of substance. This is a shame because digital enablement remains one of the most underlooked aspects of modern ops management.

Ronan McQuillan

May 12, 2023

What is Finance Process Transformation?

Finance transformation is one of the most common classes of digital transformation. The reason for this is pretty straightforward. Your finance team is made up of skilled professionals. However, arguably more than any other department, they’re also massively overburdened with repetitive, menial, and largely avoidable administrative tasks. This - plus the need for a high degree of speed and accuracy - makes financial processes the ideal candidate for digital transformation.

Ronan McQuillan

Apr 17, 2023